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RETURN POLICY.


(a) eJOHRI offers “No questions asked” 7 (seven) days return policy to every customer for every product sold through the Platform.

(b) For all returns made by any Customer within such 7 (seven) days, eJOHRI will directly refund to the Customer, his/her entire money so paid for the Product.

(c) For returning the product customer have to inform eJOHRI within 7 days from delivery and the eJOHRI will arrange the pick up or customer may deliver it to the seller.

(d) If tampered or found used then return policy will not be applicable.

(e) The seller must confirm the receipt of product to process refund to the customer. The refund will be processed in within 3 working days.

(f) 2% will be charged by eJOHRI as processing charges.

(g) Once the return goods are received by the seller and confirmed that it’s not tampered or used, after that amount will be refunded to the customer.


(h) The Vendor Partner shall be entitled to offer, on an indiscriminate basis, additional days than 7 (seven) days as stipulated by eJOHRI , to customers to return the Products for any reason whatsoever. In the event the Vendor Partner offers any such additional days, the Vendor Partner shall inform eJOHRI about the same in writing before it offers any such additional period. eJOHRI reserves the right to impose or initiate strict action, legal or otherwise, if the Vendor Partner does not abide to its own such extended return policy beyond 7 (seven) days. In such an event, the customer will be entitled to get his/her money so paid for the Product refunded in entirety directly from the Vendor Partner and eJOHRI will not assume or take any risk, liability or responsibility of any sort whatsoever.

(i) Return policies shall be applicable only for customers who make an online purchase for the Product through the Platform. If any customer purchases any Product directly from any physical store of the Vendor Partner, then this return policy shall not be applicable for such purchase.